Frequently Asked Questions

Do you take my insurance?

Like most dentists, we work with all the insurance companies on a daily basis. We will be happy to file your claim for you at no extra charge.

Are you taking new patients?

We are always accepting new patients. We would love to meet you and to provide you with personal care. Please contact the office to schedule your appointment.

Does the doctor "run" on time?

Dr. Gotwalt feels your time is as valuable as his. We do not double book appointments. Your scheduled appointment is just for you.

Is the staff friendly?

We treat ALL of our patients as we would want to be treated. You will be greeted upon your arrival, treated with personal care, and we will take the time to get to know you and your family.

What if I have an emergency?

Your call will be answered by a human being. Just call the main office number, 627-6980, and leave a message with the service if you are calling when we are not in the office. If you are a regular patient of Dr. Gotwalt, they will then contact him and he will be in touch with you as soon as possible.

May we visit your office before scheduling an appointment?

Absolutely! We would love to meet you before you schedule your appointment. Chosing the right dental care for you and your family is an important decision. Stop in and visit. See if our personalities match and if you feel comfortable here. Take a look at the view. We want you to be happy to be here.

Where are you located?

Our office is 6 miles north of Lancaster in Lititz Pennsylvania. Convenient to Leola, Ephrata, Manheim, Brownstown and Denver; our office is near the intersection of Rothsville Road and East Newport Rd (772), a 4 minute drive from Route 222.